Support

Contact Tockly

Ask about getting started, moving your records, or using your Tockly account.

Last updated 29 October 2026

How can we help?

Include your product, business name, country and the setup question or issue you need help with.

This opens a draft in your email app. You review and send it. You can also write directly to contact@tockly.ai.

General support

Questions about Tockly, Tockly Equine, TocklyVet, accounting or email connections, Capture, invoices, reminders or reports.

contact@tockly.ai

Reminder recipients

For the amount, validity or payment of an invoice, contact the business named in the reminder. For a wrong recipient or privacy concern, contact Tockly and include the invoice number and sender’s business name.

Raise a recipient query

Privacy and security

Access, correction, deletion, privacy complaints or suspected security issues.

Contact the Privacy Officer

Operator

Tockly Limited
Company number 9459698 · NZBN 9429053967008 · GST 149-709-177
Level 6, 135 Broadway, Newmarket, Auckland 1023, New Zealand.

Please do not send passwords, complete card details or another person’s sensitive information by email.